Shipping policy

Shipping Policy

All Place & Wick candles are made to order just for you. Please allow approximately 2–4 business days for production before your order ships.

Once shipped, most U.S. orders arrive within approximately 3–5 business days. Delivery times are estimates and may vary during holidays, severe weather, or periods of high carrier volume.

Tracking: You’ll receive an email with tracking information as soon as your order ships.

Shipping Locations: We currently ship within the United States.

Multiple Items: If you order multiple products, they may occasionally arrive in separate packages.

Address Changes: Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the address.

Lost or Damaged Orders: If your order arrives damaged or appears to have been lost in transit, please contact us with your order number and photos, if applicable, and we’ll work with you to make it right.

Because our candles are produced on demand, processing times are separate from shipping transit times.

Place & Wick
Scents inspired by the places you love.